GENERAL PUBLIC TERMS & CONDITIONS

The content on our website is contributed by Tour Agencies, Operators and the General Public, the website can consist of texts, images, audio/video clips, reviews, suggestions, downloads, products for purchase, and other materials offered by third-party suppliers, therefore the Content is presented to you in ways of 'as is' and 'as available'.

By accessing the privatetour.com website, posting or engaging purchases for Travel Products, if you agree to the T&C set out below, please note errors and omissions are excepted (E&OE).

  • All content supplied on this Website is legal, genuine, accurate, up-to-date and complete.
  • Customers of the privatetour.com website, have a Private Tour account and are solely responsible for the safety and use of their account information and all activities that occur in connection with their account and users agree to notify us immediately of any unauthorised use.
  • Customers must be 18 years or older in order to register for an account and contribute to our Website and have the legal authority to enter an agreement with privatetour.com, we retain the right, at our sole discretion, to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to the violation of this Agreement.

 

USE OF THE WEBSITE:

  • All content and information published on or accessible through the website is proprietary to us and protected by copyright. By agreeing to the Terms and Conditions, you agree only to use or reproduce the information in the Content for your own personal, non-commercial and/or educational use.
  • On our privatetour.com site, customers and visitors to our website may not post, upload, publish, reproduce, transmit, or otherwise distribute information or other material that;
  • Constitutes or encourages conduct that would constitute a criminal offence or give rise to civil liability.
  • Is protected by copyright, or other intellectual property rights, or derivative works thereof, without obtaining the permission of the copyright holder.
  • The use of this privatetour.com site in a manner which is contrary to law or electronic etiquette, or which would adversely impact the use of the www.privatetour.com or the Internet by other users, including the posting or transmitting of information or software containing viruses, other disruptive components, racism or discrimination and profanities.
  • Transmitting chain letters, spam, junk emails, contests, schemes, surveys, or other mass messaging is prohibited.
  • privatetour.com does not and will not recommend or endorse services from a third party supplier
  • The information launched on our website from third-party suppliers and the facilitation of reservations does not suggest privatetour.com’s approval of said suppliers.
  • privatetour.com is NOT a travel agent, we do not provide direct services, tours, activities or experiences to customers.
  • We do NOT take any responsibility for the accuracy or control of the information loaded to our platform from any third parties.
  • privatetour.com takes NO liability for property damage, personal injury, death, exposure to dangers, warranties, negligence, errors or omissions and any breaches of contract as a result of your actions with the third party.

 

NOTICES TO CUSTOMERS:

  • All customers or viewers of the privatetour.com website agree that all activities in connection with, the safeguard of, security of, and information provided via reviews are SOLELY their responsibility.
  • The misuse of customer accounts with prohibited activities or content will be removed and the account may be terminated or suspended, in whole or in part, at our sole discretion, for any or no reason, and without notice or liability of any kind.
  • Any such termination or suspension could prevent users from accessing their account, the Website, their Content, Website Content, or any other related information.
  • All members of the public must adhere to the Terms and Conditions.
  • We do not take any responsibility for the authenticity and reliability of the information provided on this site by Tour Agencies or Operators to be viewed by the public.
  • Privatetour.com is not liable for any accidents, losses, damages, injuries, delays, expenses due to any action on any part of the user, general public or customer.

 

PRIVACY, COPYRIGHT, TRADEMARK AND SECURITY POLICY:

Private Tour Inc. Privacy and Security Policy is a binding part of our Terms and Conditions:

DMCA Protection: All original content on privatetour.com/ is created by the website owner, including but not limited to text, design, code, images, photographs and videos are considered to be the Intellectual Property of the website owner, whether copyrighted or not, and are protected by DMCA Protection Services using the Digital Millennium Copyright Act Title 17 Chapter 512 (c)(3). Reproduction or re-publication of this content is prohibited without permission. >Digital Millennium Copyright Act: Part of the US Copyright Law. The DMCA addresses penalties for copyright infringement on the Internet and protects content creators by "establishing procedures for proper notification" to OSPs when copyright infringement is identified online.

Online Copyright Infringement Liability Limitation Act, Title II of the DMCA "adds a new section 512 to the Copyright Act to create four new limitations on liability for copyright infringement by online service providers." These procedures allow content creators or their designated agent to file proper DMCA Takedown notice to the OSP in case infringed material has been detected on their servers.

Please notify us via email@privatetour.com of any infringement of our/your brand through our website.

 

COMPANY CANCELLATION POLICY OPTIONS:

  • There is no cancellation fee once Customers Cancel at least 7 day(s) prior to the date of the activity or tour. There is 50% cancellation fee for Customers to Cancel 3 and 6 day(s) prior to the date of the activity or tour. There is 100% cancellation fee for Customers to Cancel 2 day(s) prior to the date of the activity or tour.
  • 100% Cancellation fee for customers to cancel 30 days prior to the tour and 50% cancellation fee 31-45 days prior to the tour.
  • Cancel up to 1 day in advance for a full refund.
  • Non-refundable
  • Add Specific Cancelation Policy 

 

TRUTHFUL DETAILS:

The details transferred by the supplier on our privatetour.com website must be honest and truthful and all Products and Services sold must be reflected accurately on the tour page, any deviation could result in refunds, penalties or operator account suspensions.

 

COMPLIANCE WITH CONDITIONS FOR MEETING POINTS:

  • The responsibility for arriving on time at the set meeting points, health regulations and having the correct travel documents (when the customer is travelling abroad for the tour or activity) lies with the customer.
  • Privatetour.com lists information on many international destinations around the world, some may have restrictions or warnings with regard to travelling within a particular region, we are NOT liable for any losses or damages that you may incur during your trip, nor are we disagreeing/overruling any advise presented to the public by government official and authorities.

 

ADDITIONAL TERMS AND CONDITIONS:

The Customer is responsible for observing any additional terms and conditions as set out by the Operator who also reserves the right to exclude participants who do not meet these conditions.

 

PAYMENTS & PRICING:

  • All payments are due to be paid in full at the booking stage; please note tours and activities will not be secured until any and all fees are paid.
  • All Prices listed are per person unless specified.
  • Prices are based on the local currency at the time of quoting and converted depending on the currency exchange rate by the operator.
  • Quotations are subject to change until confirmation of booking.
  • Unless specified, prices do not include any local taxes or use-fees, including foreign departure fees, security, port/dock charges, park fees, customs, immigration, agricultural, passenger-facility charges or any international transportation tax.
  • Unless specified prices do not include any gratuities, passport and visa fees; baggage and any personal insurances; any items of a personal nature, taxes or duties and any beverages or food.

 

TICKETS/VOUCHERS:

Once you have paid in full for your tour you will receive a privatetour.com voucher, print same and present it to the operator of the tour with photo identification as failure to present this will result in issues with you accessing the booked service.

 

INSURANCE:

Services provided do not include insurance (unless otherwise stated by the tour/activity operator), you are solely responsible for providing insurance protection which has various requirements depending on the activity.

 

OPERATOR CHANGES TO THE PROGRAM:

The Operator reserves the right due to unavoidable and unforeseen conditions to make any non-essential changes to the tour program.

 

TIME ZONE:

All deadlines and times are to be followed by the local time of the operator.

 

TERMS AND CONDITIONS CHANGES:

Any changes made to the Operators Terms and Conditions shall stand for future bookings. However, any booking made prior to the changes shall be covered under the terms and conditions at the time of booking.

 

DISCLOSURES & PRIVACY POLICY:

  • View our current privacy policy for your protection, however, there are some circumstances where if we determine it necessary we may disclose customer profiles, IP address and any other details on file to other parties for the protection of the Private Tour Inc.
  • Company employees, members, customers and systems to ensure the smooth and true operation of our business in conjunction with compliance of governmental and legal requests while this may conflict with privatetour.com privacy policy shall take precedence.

 

PROHIBITED ACTIVITIES:

  • Without written permission, no information can be copied, monitored, accessed or removed from privatetour.com using any robot or automated or manual means.
  • Any attempt to prevent or reduce access to the website using by any means manual or robot will be in violation of your contract or restrict same.
  • Take action against unnecessary and excessive information that puts huge demands on our website traffic.
  • Without written permission deep-links, framing or mirroring sections of the website is prohibited.
  • Using the website in a way that may be a conflict of interest regarding uploading information including reviews for other businesses.
  • Any interference with the security of the privatetour.com website.

 

TRANSACTIONS:

  • Any unauthorised transactions by third parties using your password or usage on your account privatetour.com or its affiliates are not liable.
  • You may be liable for any unauthorised use of your account that may cause the issue to be it monetary or defamatory for privatetour.com and its users.

 

OPERATORS PAYMENT TERMS & FEES: 

  • Access to our company payment terms, conditions and fees for operators, Affiliate Partner and Travel Agents are available once after the company sign up. 
  • By agreeing to the terms you are confirming that your company is financially in a position to agree to our set payment terms. Failure to comply with our conditions or requests for any adjustments in the agreed payment terms after a booking will result in your account being immediately removed from our platform.

 

 

TOUR COMPLETION CONFIRMATION / VOUCHER DETAILS 

  • At the start of any Tour Product and Service, it is the operator's responsibility to obtain the voucher from the customer (digital or paper copy). 
  • The completion code for the activity is on the customer voucher and the details will need to be uploaded to the dashboard after the tour completion.

 

LAND AND WATER TRANSFER OPERATORS: 

  • In order to have your account approved for Transfers to be uploaded to our platform all up to date licenses and legal documentation for operating transfers will need to be uploaded on your account or sent to accounts@privatetour.com for authorisation.

 

OPERATOR OR CUSTOMER DEPOSITS

  • We do not take deposits for products under any circumstances we work as the booking agent if you are not in a position to cover the costs of the activities please only upload or purchase what your business can cover or what is affordable to you.

 

CONTENT:

  • Some content that you have contributed to privatetour.com maybe edited, adjusted and formatted for clarity and grammar.
  • We may use your brand and services content for advertising and promotion, and you are not entitled to claim any monies from privatetour.com for same.

 

LIABILITY:

  • Errors and Omissions including inaccuracies in the information, pricing, and availability uploaded on the privatetour.com website may occur, and we disclaim any liability and do not guarantee the accuracy displayed on the website.
  • Privatetour.com do not warrant the precision and are not liable for any incorrect information relating to the description and services shown on the website including pricing, photographs, general descriptions, availability and reviews.
  • We reserve the right to make any and all adjustments and corrections to any information be it pricing or availability and on pending bookings associated with our website.
  • Any information, software, content, services or products on our website are not recommended or endorsed by Private Tour Inc, all information provided is “as is” and holds no warranty to the website’s conditions including emails or any other harmful elements to the extent permitted by the law.
  • Third party contractors agents or suppliers providing any services or products are not employees or agents of privatetour.com, and we are not liable for any misconduct, errors or negligence caused including personal injuries, property damage, death or any expenses resulting from same.
  • Private Tour Inc hold no responsibility and offer no refunds for overbooking, cancellation, strike or any causes beyond their control including acts of God according to the governing body.
  • No Directors, affiliates, company officers, employees or persons associated with Private Tour Inc are liable for any indirect, punitive, direct, incidental or collateral damages including computer viruses, linked sites and services purchased through our website or opinions and articles reviewed/displayed on our website.
  • please read this section carefully. This section limits the liability of Private Tour Inc to you for situations that might arise in connection with any of your use of this website/platform.
  • If you do not understand the terms in this section or the agreement, please consult a lawyer/legal professional for clarification before accessing or using this website.
  • If privatetour.com is in anyway proven liable for damages or loses a maximum fee of UD$100.00 only will be paid.
  • Any limitation of liability will reflect the split of risk between each party, the limitations specified here will apply even if there is any limited remedy in these terms is found to have failed in its purpose.
  • The limitations of the liability given in these terms adapted to the benefit of Private Tour Inc.

 

LIABILITY (YOUR):

All directors, employees, officers and agents are indemnified by you, and you will defend privatetour.com against, legal demands, claims, actions, proceedings, losses, damages, fines, fees, expenses, penalties, costs and liabilities of any kind no limited to but including accounting and legal fees relating to the following:

  • your violation of this Agreement or the documents referenced herein;
  • your infringement of any rule, law, regulation or guideline;
  • your violation, infringement or misappropriation of the rights of a third party, including without limitation any rights of publicity or privacy;
  • your use of this Website privatetour.com;
  • your booking/bookings or use of any Products obtained through privatetour.com; or
  • your willful misconduct or negligence.

 

WEBSITES (LINKS TO THIRD PARTIES):

  • This Website privatetour.com do not control or are we responsible for hyperlinks to websites operated by other parties other than Private Tour Inc.
  • We take no responsibility for the practice privacy or contents of these websites; hyperlinks are supplied for reference only.
  • You must act and take precautionary steps to make sure that these links do not contain worms, viruses, defects or any other harmful attachments.
  • If you choose to download any links or hyperlinks, privatetour.com do not endorse any content of the software and downloaded information from these sites or any associated websites.
  • It is at your discretion to choose to forward your details from our website to a third party, your information from these websites can be removed at any time.

 

SOFTWARE AVAILABLE ON THIS WEBSITE:

  • The website is operated and controlled by privatetour.com from their offices in Turkey and Ireland and is made available to provide and promote information and services associated with Private Tour Inc.
  • Downloadable software that is available on the website is copyrighted by Private Tour Inc and any other third party.
  • You must comply with the end user Licence Agreement which accompanies or is included in the said software, and you must agree to the Licence Terms before installing or using.
  • All Software contained on this website is owned by privatetour.com or/, and its affiliates are safeguarded by the Laws of Copyright and International Treaty Provisions.
  • Criminal penalties may be charged for any unlawful use of the software associated with privatetour.com.
  • Not Limiting the preceding items, the reproduction and copy of any software for further reproduction or distribution is illegal as all software is warranted as per the Terms of the License Agreement.

 

PRIVATE TOUR INC PROVISIONS IN GENERAL:

  • By using privatetour.com and this agreement, there is no existing relationship, partnership or agency /employment contract between Private Tour Inc and you.
  • The function of this Agreement by privatetour.com is liable to legal process, and existing laws.
  • No information provided, gathered or contained on the website restrict's us from complying with any governmental or legal requirements.
  • In the event of adjustments in the law, any previous agreements will be superseded by the new law.
  • This agreement, conditions, and terms embody the whole agreement between Private Tour Inc and you regarding our website privatetour.com any agreement previously made be it oral, electronic or written with replaced in full with immediate effect.
  • Hard copies of agreement can be presented for any administrative or judicial proceedings about the Agreement.
  • Any and all rights are reserved.
  • To the extent that is allowed by any applicable law, you agree that you will bring any and all claims or causes of action arising from or that relates to your access or use of this Website/Platform within two (2) years from the date on which any such action or claim arose or accrued or such claim or cause of action will be irrevocably waived.