Privacy Policy

1. Data Controller

This Privacy Policy explains how Spyface Tech Company, LLC (“Company”, “we”, “us”) collects, processes, and safeguards personal data obtained through PrivateTour.com and sister digital properties including ClinicBooking.com.

Company Headquarters: 30 N Gould St Ste N, Sheridan, WY 82801 USA.

2. Information We Collect

• Reservation Data: Full name of lead and accompanying travellers, email address, phone/WhatsApp number, special tour requests, and pickup locations.
• Payment Information: Handled securely by our payment partner Stripe. We do not store raw card numbers, CVVs, or bank credentials.
• Email Engagement and Audit Data: Sent booking confirmations and system communications include tracking identifiers to verify delivery and receipt for customer assurance.
• Technical Information: IP address, device type, browser user agent, and session cookies required to manage cart state and booking integrity.

3. Purpose and Legal Basis of Processing

Your personal details are used exclusively to process and confirm tour bookings, issue digital vouchers, coordinate meeting details with certified operators, and comply with legal accounting obligations.

4. Data Sharing and Third Parties

We share booking information only with the specific local guide or supplier providing your tour experience, and with secure infrastructure providers (Stripe for payment settlement). We never sell your personal information.

5. Contact Our Privacy Officer

To exercise your data protection rights (access, rectification, erasure):